Then took another 2-3 weeks to replace it new the new model/series because they were on back order due to overwhelming demand. They confirm unit was not repairable n needed replacement within a week. This time we took it directly to Speco HQ after receiving an RA from their repair dept. This HD only lasted 3 weeks n we had the same issue all over again. So we went over to the local Staples to get an HD for a quick repair. They suggested we pick up a hard drive elsewhere (at our cost) n thus be better off. After multiple reformats within a few days we we reached out to Speco techs n was told they have had alot of hard drive problems with these units. Problem start with message on screen that a serious error has occured n hard drive will need to be reformatted. We opted to take right to speco for the fast turn around.Ħ mos later hard drive fails again. Or, take right to speco for 24 hr turn around. In order to get unit replaced under warranty we had option to bring to disty who would send to Speco n have replacement within 7 days. Our store is about 2 miles from local branch of distributor we bought from n 20 miles from speco HQ. Had a unit we installed abot a year ago where hard drive failed with in 1st 30 days. Tons of hard drive issues with these units.
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